Communication Skills (to send the right message)
- Length: 3.5 hours (may be expanded to 7 hours)
- Audience: supervisors, managers, and prospective managers
The course is designed to help managers continuously improve their ability to get things done and build relationships using solid interpersonal techniques. It emphasizes the importance of what we do to create open communication in our area. It also examines the fundamentals of what we say, what we see, and what we hear to communicate effectively in most any situation.
Course Objectives
- Determine the best communication channels and practices to meet your goals.
- Use the right words to connect with people and get the job done.
- Use body language that reinforces what you say and encourages open and clear communication.
- Actively listen to understand the spoken and unspoken messages you receive.
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