Managing & Leading (to influence in today’s dynamic workplace)

  • Audience: supervisors, managers, prospective managers, and business owners

The course is designed to help people prepare for a move to a leadership or supervisory role. It explores the fundamentals of influencing others at work and the realities of managing and leading in today’s dynamic work environment. It provides a realistic preview of team leadership requirements, introduces essential expectations and skills, and offers developmental resources and practice activities.

Course Objectives

  • Identify the core skills you need to succeed in management.
  • Differentiate your roles of managing and leading, and recognize the importance of balancing both.
  • Determine how to lead your staff toward small-step and giant-leap improvements that support top priorities.
  • Recognize why great leaders set high expectations.
  • Determine how to motivate and inspire your team to increase buy-in to your high expectations.
  • Determine how to instill personal accountability that helps your team meet high expectations every time.
  • Answer five questions to craft a persuasive message that supports your leadership initiatives.

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