Level 3: Lead Teams

Conflict Management (to move from confrontation to innovation)

  • Audience: supervisors, managers, and prospective managers

Workplace conflict is natural and — handled the right way — essential for moving an organization forward. The course examines how managers turn destructive conflicts into constructive sources of innovation.

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Effective Meetings (to surprise people with real results)

  • Audience: supervisors, managers, and prospective managers (or any employee who regularly participates in meetings)

Managers can spend half their work hours or more in meetings. Even so, many meetings, or significant portions of them, may be viewed as unproductive and a waste of time. In this course, we determine how to get the most from your meetings, both as a meeting leader and participant.

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Leading Through Change (to deal with our certain uncertainties)

  • Audience: supervisors, managers, and prospective managers

The course examines how change agents motivate and inspire people to achieve profound improvements at work. It is most appropriate for managers, but may be relevant to any employees who want to influence coworkers to make difficult changes.

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Team Building (to bring people together)

  • Audience: supervisors, managers, and prospective managers

The ability to build teams is one of the most underdeveloped skills in management and on teams. Is teamwork and teambuilding worth the aggravation? The truth is: the ability to build a team environment is not only important; it’s essential in all workplaces. The course prepares team leaders, or team members, to create strong relationships and innovative results by bringing people together.

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